Franchisor Obligations

A successful franchise needs a strong and successful franchisor behind them.

Caci will offer you the following:

  1. Training in all aspects of clinic management
    Caci will support you in all aspects of owning and running your clinic. While the jump from being employed to becoming an employer may appear vast, we will be there to assist at every step of the way. Rest assured we have worked with people from all walks of life and all educational backgrounds and converted them into very successful small business owners. At Caci we value attitude over education.
  2. Developing and maintaining the documentation that supports your franchise and the treatments
    We continually update the systems and documentation that support Caci. These systems and processes represent the best and latest in business practice, technology and legal precedents. We are very serious about being innovative and leading edge in everything we do.
  3. The franchise and point of sale computer system
    We have now developed our own in-house system. The software and POS has been custom designed to exactly fit our business process. We control all aspects of the technology, development, testing, documentation, training and support.
  4. Protection of the brand
    Brand is everything. We have invested a lot in the Caci brand to elevate it to the market leading position it holds today. If you are successful in your application and become a franchisee, then this becomes your brand as well. We want franchisees who are as proud of the brand as we are.
  5. Maintaining an online marketing presence
    The online world is now a significant part of most businesses. We have invested a considerable amount on our online strategy to ensure we engage our prospective customers and present a personable and professional image.
  6. Ongoing development of Caci's products and services
    We continually look at ways to improve the level of service we provide our clients. Through new treatments, better training, new products and technology, we want our clients to trust Caci and enjoy their experience with us. As a market leader, we have a responsibility to innovate and search for the best.
  7. A national promotion programme
    The national advertising and promotion program is published once a year. This allows franchisees to plan their own local events around the scheduled national events to gain maximum impact.
  8. Auditing and controlling the system
    Audit is about ensuring you are compliant and that both parties are receiving what they are entitled to receive.
  9. Key performance monitoring, to help you be the best you can be
    One benefit of having our own computer system and in house IT department is that we have an enviable management information system. Sound business decisions are essential to successful businesses. Sound business decisions rely on quality management information. We like to believe our information processes are second to none. We have the ability to support our franchisees in building an efficient and profitable business by providing transparency of internal processes. This includes staff efficiency, utilisation, sales lead cost per call, profitability per service and more.
  10. Assistance developing and implementing a business plan
    Every good business has a plan. We can provide you with a template for success, all you need do is fill in the numbers. We will help you set the targets, we will then train and coach your people to achieve those targets. It is a simple model that works.
  11. Annual conferences
    Conferences are a time to get together, share stories, learn and form relationships. We hold exceptional conferences and use them as an opportunity to share our vision, to educate and to acknowledge excellence in franchisees and employees.
  12. Onsite assistance
    We are always a phone call or Skype meeting away. You will find you will frequently have someone from head office visiting - whether it be for a promotional event, training session, performance review or other.
  13. Ongoing product and treatment training
    We provide continual face-to-face training of all staff so that everyone operates at the same high standard demanded by the Caci brand.